Effective Date: 11/21/25

Last Updated: 11/21/25

Introduction

MW Canine Training (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, schedule services, or make payments. By using our website or services, you agree to the terms of this policy.

Information We Collect

We collect information you provide directly when you fill out contact forms, request services, schedule appointments, make payments, subscribe to updates, or communicate with us. This may include your name, email, phone number, dog information, appointment details, messages you submit, and payment information processed through Stripe.

Information Collected Automatically

When you visit our website, we may automatically collect your IP address, device and browser type, pages visited, and general analytics. These functions are handled by our hosting and CRM provider.

Third-Party Services We Use

We use trusted third-party providers to operate our business securely and effectively. These providers process data according to their own privacy practices.

Go High Level (Website Hosting & CRM)

Used for website hosting, contact forms, communication, and client record management.

Acuity Scheduling (Appointment Booking)

Used to manage scheduling of consultations and training services. Acuity may collect your name, email, phone number, appointment details, and optional notes.

Zapier (Automations)

Used to securely pass information between systems such as Acuity and Go High Level. Zapier processes data only as needed to complete automated tasks.

Stripe (Payment Processing)

Used to process payments securely. Stripe may collect your name, email, billing address, payment method, and transaction details. We do not store or see your full credit card number. All payment data is encrypted and handled according to Stripe’s PCI-compliant security standards.

How We Use Your Information

We may use your information to respond to inquiries, schedule and manage appointments, provide dog-training services, process payments, send confirmations or updates, maintain internal records, improve our website and services, and send optional marketing communications (optsout available).

How We Share Information

We do not sell or rent your personal information. We may share information with Go High Level, Acuity Scheduling, Stripe, Zapier, and legal authorities if required. Each provider receives only the information necessary to perform its function.

Cookies and Tracking Technologies

Our website and integrated tools may use cookies or similar technologies to improve functionality, support scheduling and payments, provide analytics, and enhance user experience. You may disable cookies in your browser settings.

Data Security

We take appropriate administrative, technical, and physical measures to protect your information. While no system is fully secure, we work with platforms that maintain industrysstandard security practices.

Your Privacy Rights

You may request to access, correct, update, delete, or receive a copy of your personal information, or opt out of marketing communications. Contact us to exercise these rights.

Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will include a new 'Last Updated' date. Continued use of our website or services indicates acceptance of any changes.

Contact Information

MW Canine Training

Email: [email protected]

Phone: (781) 952-0916